North European Oil Trade
Urho Kekkosen katu 5 C, 5th floor
00100 Helsinki, Finland

PL 55, 00088 S Group

Location on a map

phone: +358 10 768 0850
fax: +358 10 768 0859

Weekdays 8 am to 4 pm
phone: +358 10 768 0862
e-mail: asiakaspalvelu (a)

Weekdays 8 am to 4 pm
phone: +358 10 402 7001
e-mail: tuotelaatu (a)
Copyright NEOT Group 2004-2018

Policies and principles

NEOT policies and principles guide our everyday work and decision-making.

We are committed to doing business with integrity and high ethical standards. We comply with all applicable laws and regulations and expect the same also from our partners.

NEOT’s operations and the behavior of our employees are guided by the principles and requirements set out in our Code of Conduct (Code). The Code is supplemented by NEOT’s ‘Supplier Expectations’ and Human Rights Policy. The purpose of these documents is to guide ethically sound decision-making and encourage responsible action at NEOT.

We take any misconduct or breaches seriously. All our employees are encouraged to react to any unethical behaviour or action contravening NEOT Code of Conduct or current legislation. Employees can report their observations of misconduct to their supervisor, NEOT’s employee health and safety representative, occupational health care professionals or via an anonymous communications channel SpeakUp®. The notifications received through SpeakUp® service will be processed confidentially in NEOT Compliance Committee.  All notifications of non-compliances should be made in good faith.

Key principles set out in NEOT Code of Conduct

  • We listen to our stakeholders
  • We comply with relevant laws and standards
  • We respect human rights
  • We respect and value each other
  • We compete in a fair way
  • We encourage cooperation
  • We are incorruptible
  • We avoid conflicts of interest
  • We operate safely
  • We comply with good corporate governance
  • We care for the environment
  • We operate openly
  • We respect privacy
  • We react to non-compliances

Report a concern

You can report a concern about unethical behaviour or action related to NEOT”s operations anonymously via SpeakUp® webservice or phone. Please notice that you need to give an access code (00170) while making a notification.

Access SpeakUp® service